Terms and Conditions
Your Satisfaction is Guaranteed
Our yearly memberships are automatically billed to your account on the first of every month, but you can cancel at at any time. We wish to offer this membership program to our loyal guests as a way to save on your regular patronage of our spa, with no-risk. Simply provide a written, 30-day notice and your card will not be billed again!
Treatments DO Roll-Over
Your monthly treatment benefits are available at the first of each month, and are valid for 90-days. This way your treatments don't go to wast while you are on vacation, or if you are busy. You are also allowed to roll your benefit within it's expiration period so you can enjoy more than one treatment per month (limit three member treatments per calendar month).
Treatment Benefits CAN Be Shared
Members are welcome to transfer, or "gift," a membership treatment up-to two times per membership year
(but additional retail and service discounts are limited to the named member only).
Combine this perk with banked treatments, and it's a spa day for two!
Benefits Do Not Include Gratuity
Membership dues cover the cost of monthly treatments only. Your optional tips are still MUCH appreciated by our skilled practitioners. Gratuity rates are traditionally 15-20% of the Pre-discounted treatment price.
Membership Terms Are Subject to Change
Massage Wellness and Beyond reserves the right to amend the terms of our membership agreement at any time. We also reserve the right to cancel any membership for any reason and will provide written notice if such changes are made within 30-days.
Membership Feedback is Welcome
Massage Wellness and Beyond welcomes the feedback of our prospective and new members in order to create the ultimate guest service experience. Please let us know if you have additional questions, concerns or suggestions- this package is FOR YOU!
Appointments made must be canceled 24 hours in advance or the appointment is considered a used treatment and will be redeemed from your membership.
Memberships are non-refundable.
Policies We only use ORGANIC, healthful coconut oil for ALL massages(others available upon request) Aromatherapy is INCLUDED in all services. Try our Exclusive MWB Blends! We have been at this for MANY YEARS. Fredricka, herself, has been practicing since 1984! We welcome all ages for services but a parent MUST be present for those under 18. We are a Perfume-Free zone. For the safety of our many clients and our team with sensitivities, please refrain from wearing perfumes. Any scents you may smell in our center are natural ingredients or therapeutic-grade essential oils. The products we use are either Botanically-based, 100% Natural and/or Organic. Many of the products we use and carry we actually custom blend just for your specific needs To help keep our menu pricing steady please pay with Cash or Check. Of course we do also accept Visa, Mastercard and Discover. *NOTE-If you have an allergy to anything, please be sure to let us know WHEN BOOKING and we will do our best to accommodate. That includes the coconut oil and lavender which we use throughout our facility. CANCELLATIONS: If you need to cancel an appointment we require at least 24 hours notice to avoid a $20 Cancellation Fee (Fee for a Spa Package is $50). If you have an online Voucher such as Groupon, up to HALF of your voucher is subject to forfeiture for cancellations with less than 24 hrs or no shows. Please also read the Fine Print on your vouchers BEFORE buying them for details and eligibility. If for some reason you need to return a product, gift certificate or service voucher, you may do so within 7 days for a full refund. Products must be unopened in their original state. After 7 days you may exchange your product or service and as with all our services you may also always transfer it to someone else.